Identifix Browser & OS Matrix

The following table contains the recommended Operating System (OS) and Browser combinations.

* For Chrome and FireFox you must install the Adobe Reader Plugin from Adobe for the OEM data to display correctly – (http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html )

Identifix Mobile Matrix

The following table contains mobile device/OS combinations.

Device	OS
	6.x	7.x	8.x	4.0+
iPad
iPhone
Android Phone (64 bit)

More Detailed Browser/OS Recommendations and Download Links

Windows 7 or Windows 8, Identifix recommends:

• The latest version of Internet Explorer (http://www.microsoft.com/InternetExplorer)
  • Internet Explorer 10 is the minimum recommended version
  • Internet Explorer 8 and Internet Explorer 9 – Not Recommended
• The latest version of Chrome (http://www.google.com/chrome) with Adobe Reader plug-in enabled
  • http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
  • Chrome version 22 is the minimum recommended version
• The latest version of Firefox (http://www.mozilla.org/en-US/firefox) with Adobe Reader plug-in enabled
  • http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
  • Firefox version 16 is the minimum recommended version

Windows XP, Identifix recommends:

• The latest version of Chrome (http://www.google.com/chrome) with Adobe Reader plug-in enabled
  • http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
  • Chrome version 22 is the minimum recommended version
• The latest version of Firefox (http://www.mozilla.org/en-US/firefox) with Adobe Reader plug-in enabled
  • http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
  • Firefox version 16 is the minimum recommended version
• Internet Explorer 7 and Internet Explorer 8 – Not Recommended

Apple Macintosh OS (OS X), Identifix recommends:

• The latest version of Safari
  • Safari version 6 is the minimum recommended version
• The latest version of Chrome (http://www.google.com/chrome)
  • Chrome version 22 is the minimum recommended version
• The latest version of Firefox (http://www.mozilla.org/en-US/firefox)
  • Firefox version 16 is the minimum recommended

Operating System Updates and Upgrades

• Service Pack and Update Center for your version of Windows (http://windows.microsoft.com/en-us/windows/service-packs-download#sptabs=win7)
• Upgrading from Windows XP (Microsoft support is ending April 2014 http://windows.microsoft.com/en-us/windows/end-support-help?ocid=GA8-1_O_WOL_Hero_Home_XPEOS_Pos3_02 )
• Microsoft Windows home page (http://windows.microsoft.com/en-us/windows/home)
• Windows 8.1 (http://windows.microsoft.com/en-us/windows/buy?ocid=GA8-1_O_WOL_Hero_Home_ESD_Pos3_01 )